Privacy policy.

Last updated: 26/08/25

Absent Youth (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.absentyouth.co.uk (the “Site”).

1. Who We Are

We are [Your Business Name], a UK-based clothing retailer. We are the “data controller” of the personal information you provide to us.

If you have any questions, you can contact use our contact form here.

2. Information We Collect

When you use our Site, we may collect the following information:

  • Personal details: name, email address, phone number, billing/delivery address.

  • Order information: products purchased, payment details (processed securely by our payment provider – we do not store card details).

  • Account details: if you create an account, we collect login information.

  • Website usage data: IP address, browser type, time zone, and browsing behaviour (collected automatically via cookies/analytics).

  • Marketing preferences: whether you subscribe to our newsletter.

3. How We Use Your Information

We use your information for:

  • Processing and delivering your orders.

  • Communicating with you about your purchases or enquiries.

  • Sending marketing emails (only if you have opted in – you can unsubscribe anytime).

  • Improving our website, services, and customer experience.

  • Meeting legal, tax, and regulatory requirements.

4. Sharing Your Information

We do not sell your data. We only share it with trusted third parties where necessary, including:

  • Squarespace (website hosting & analytics).

  • Payment providers (e.g. Stripe, PayPal, Apple Pay) for secure payment processing.

  • Delivery companies (to ship your order).

  • IT and service providers who support our Site.

All third parties are required to respect your data and only use it in accordance with UK GDPR.

5. Cookies

We use cookies to improve your browsing experience, provide website functionality, and analyse performance. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Object to certain types of processing (e.g. marketing).

  • Request data portability (transfer of your data).

To exercise these rights, contact us here.

7. Data Security

We take appropriate technical and organisational measures to keep your data safe. All payment information is processed securely and we do not store your full card details.

8. Data Retention

We keep your personal data only for as long as necessary:

  • Orders & invoices – retained for up to 6 years (for tax/legal purposes).

  • Marketing data – retained until you unsubscribe.

  • Account data – retained until you request deletion.

9. International Transfers

Squarespace and some service providers may process data outside the UK. Where this happens, safeguards (such as Standard Contractual Clauses) are in place to ensure your data remains protected.

10. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.